Presentations


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ICLP & Wyndham: Localising a global loyalty program – a China case study

This presentation offers a case study in how Wyndham Hotel Group successfully localised their global frequent guest programme strategy to cater specifically for the China market.

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Retail Bulletin Customer Loyalty Conference, June 2011

ICLP UK delivered a keynote presentation sharing insights on the importance of the human element in loyal relationships and highlights some of the brands getting their approach right.

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Increasing revenues from mid-tier channel partners, Oct 2011

This presents the results of an in-depth research study commissioned by ICLP. It provides fresh insights for vendors into how to drive increased revenues from mid-tier channel partners.

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